This is not just about implementing technology and innovation, but also making the needed changes in the organization to drive transformation through new strategic initiatives. Leading digital transformation requires a good understanding of the disruptive technologies but also abilities to manage change and uncertainty generated by the digital revolution itself. The rise of digital technologies has accelerated business disruptions in any industry, generating huge opportunities driven by innovation. Improving customer experience has become a crucial goal of digital transformation.
Digital transformation is imperative for all businesses, from the small to the enterprise. It is also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure. Continuous automation cycles and the digital disruption of business models pose major new challenges for organizations and their leaders as they seek to transform their strategies for a digital age.ĭigital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. Leading in a disrupted world is a new game - and it is changing the way we live and work.
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